Industries · Equipment Dealers

Four counters under one roof.
None of them talking.

Inventory sync, department wiring, and customer‑facing software for independent equipment dealers in ag, construction, and outdoor power, so the website matches the lot, the bays book themselves, and every counter sees the same customer.

All of it, or just the part you need.

Where dealerships lose money

Four businesses, one roof, no shared memory.

Wholegoods, parts, service, rental: running at the same time, on the same customers, out of systems that barely know each other. The dealer system runs one of them well. Here’s what that costs at each counter.

A guy drove forty minutes for a skid steer that sold three weeks ago. The website didn’t know. Now he’s standing on my lot wondering what else we told him is wrong.
The site matches the lot, automatically
Buyers shop TractorHouse, Marketplace, and three dealers’ sites before they ever drive out. If a unit’s listed thin — one photo, no hours — it might as well not be for sale.
Every unit, every channel, complete, the same day
The counter phone rings all day with stock checks a webpage could answer. Meanwhile the bays send somebody up front to ask the same question, in person, six times a shift.
Stock answers itself, for customers and for service
The bays are booked out of a spiral notebook. A customer calls about the tractor he bought here two years ago, and the service writer writes him up like a stranger. The sale lives in a different system.
One record: the unit, the sale, every work order
Rental is its own island: paper contracts, a whiteboard for what’s out, billing that waits for month-end. Nobody up front can even say what’s available to rent today.
Availability, contracts, and billing on the same rails
What we build · behind the counters

One dealership, acting like it.

The dealer system stays; it’s the system of record and it’s good at it. QuickBooks stays. What changes is everything between: the counters start seeing the same customer, the same unit, the same stock.

Get foundOperateGet paid

Getting found is the section below, and on this page it’s a real storefront with real revenue, not a brochure.

Systems & Automation

The counters, finally acquainted.

Which dealer system you run depends on your lines: Ideal and Charter on the ag and outdoor‑power side, e‑Emphasys toward heavy equipment. Every one of them holds its own counter well while the others improvise. We wire around it: parts stock visible from the bays, sales history at write‑up, rental on the main rails, the books reconciled without a re‑key.

What you’re probably using
IdealCharter Softwarec-SystemsDISe-EmphasysPoint of RentalQuickBooks

Using something else? We build around it, not over it.

  • Service sees the sale; sales sees the service history
  • Parts stock visible from the bays, no walk to the counter
  • Rental availability, contracts, and billing off the island
  • Dealer system to QuickBooks with nothing re-keyed
Software & Apps

One record inside. One storefront outside.

The piece no dealer system includes and no local shop builds: the layer that makes four counters one dealership, and keeps the lot honest online. Two ends, built custom, as one system:

At the countersOne customer-and-unit record

Sales history at service write-up. Service records on the sales floor when the trade-in rolls up. Parts stock visible from the bays. Rental off its island. And one customer portal over all of it: browse the lot, book the bay, order the part, see the machine’s whole history.

On the storefrontThe inventory pipeline

Photograph a unit once when it hits the lot, and it’s on your site, TractorHouse, and Machinery Trader the same day, complete. Sold Saturday morning means down everywhere Saturday morning. Nobody re-keys a listing, and the site never lies about the lot.

They meet in the middle: the storefront runs off the same record the counters do. What the website says is what the lot holds, always, without anyone remembering to update it.

Priced as a project: paid in thirds as it’s built, and the last third can be spread out. The details are on the Pricing page.

What we build · the storefront

The lot, browsable from a kitchen table.

This is the one thing dealers share with retail: buyers shop the inventory online before they ever drive out. The independent’s site is up against the franchise store’s corporate machine. It has to sell units, not just look current.

A dealer site that sells units, not just the brand.

Buyers compare your lot against the franchise store’s corporate site from their kitchen table. Ours are inventory-first: every unit browsable with real photos, hours, and specs, an inquiry that reaches a human fast, and pages that load on a phone at the deer lease. The site is a storefront. We build it like one.

How we build sites

Found by the buyer who’s already shopping.

Somebody within eighty miles is searching a used baler or a mini-ex right now. Showing up on Google and the marketplaces, with listings complete enough to trust, decides whether they drive to your lot or the other one. Counted in walk-ins and unit inquiries, not clicks.

How visibility works
Proof, right next door

We’ve already built almost exactly this.

Stark Industrial, an industrial products company, came to us with a thousand listings in disarray across channels that didn’t talk, and an operation flying blind between them. We cleaned the listings, synced the channels, and built the dashboard that runs it. It’s still running.

Stark’s a distributor, not a dealership. But look at the problem: inventory scattered across channels, kept honest by hand. Nearly the same job we’re describing on this page. That’s why we lead with it.

Stark Industrial Products logo
  • Stock on every sales channel matches the shelf
  • Overselling and double-selling: stopped
  • Three times the sales through their site in ten months
  • Small by designNo handoffs, no account managers, just the person you hire.
  • Honest about fitNot every business needs us, and we’ll tell you if yours doesn’t.
  • Built to lastMonth to month on the ongoing work, because we stick around to keep it working.
How we work
Questions

Common questions.

No. Ideal, Charter, c-Systems, DIS, e-Emphasys: whatever runs your counters stays. It’s the system of record; we build around it: the website pulls from it, the departments see into it, QuickBooks reconciles with it, and nobody re-keys what it already knows.
It narrows the lane. If corporate controls your whole web presence, we work the edges. But at most dealerships the used equipment, the rental fleet, the service department, and the customer record are yours. That’s where the money slips away, and none of it is corporate’s problem to fix. It’s ours.
Yes. The pipeline stands on its own, site matching lot and listings synced to the marketplaces, and it’s a common place to start. The winter lull is the natural time to get it stood up before spring, with the counter wiring added later, once we’ve earned it.
We do. Monthly means we’re watching it, tuning it, and picking up the phone when something’s off. Your service writer doesn’t become the webmaster between write-ups.
We’ll give you a real number after one phone call. Anything we build is a project, priced in writing before we start, and you can pay it all at once or spread it out. Everything we keep working after that is one monthly agreement, month to month. The details are on the Pricing page.
Ready When You Are

Give us a call.

Whether it’s a website, more calls, or a day with less paperwork, tell us what you’re after and we’ll tell you where we’d start.